Wednesday, 23 November 2011 17:32

Florida MSO Collex Collision Experts Wins CSi Customer Satisfaction Award at SEMA

Collex Collision Experts, a multi-shop operation with facilities in Michigan and Florida, was awarded CSi Complete’s “Clearly Elite” award for customer satisfaction at the 2011 SEMA Show.

“CSi Complete is blessed to have many outstanding customers, but Collex Collision is most deserving of our 2011 Clearly Elite customer of the year award,” said David Merrell, vice president of sales and service for CSi Complete. “Collex Collision Experts is a valued partner and an exceptional customer service organization.”

Merrell went on to say that the MSO won the award as a result of the company’s continuously high customer service indexing (CSI) and its community involvement.

“It’s a true pleasure to be in an industry that allows me to not just serve people, but give me the opportunity to get to know people’s needs on a much more personal level, always building effective healthy relationships,” said Amanda Gottschling, CSR at Collex in Clinton Township, MI.

Collex serves its surrounding communities by always giving back. Founders of the Wheels of HOPE Outreach program, Collex gives cars to families in need. They’re also platinum sponsors and partners with Safe Haven 4 Kids of Michigan, a program to help abused children.

For more information visit www.collex.com.

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