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Stacey Phillips

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Stacey Phillips is an award-winning writer for the automotive industry based in Southern California. She has more than 25 years of experience as an editor and writer and has assisted a wide range of businesses and fields. In addition, Stacey has co-authored two books.

 

She can be reached at stacey@radiantwriting.com. 

 
Thursday, 30 September 2021 10:34

Shop Strategies: Marketing Effort at Tony’s Body Shop Pays Off

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Tony's Body Shop is run by Jay Flores, his wife, Evelyn, their children, Jayson, Jaycob and Jasmine, Jay’s older sister, Maria, and his cousin, Adrian. Tony's Body Shop is run by Jay Flores, his wife, Evelyn, their children, Jayson, Jaycob and Jasmine, Jay’s older sister, Maria, and his cousin, Adrian.

Index

...most insurance programs that do not commit to OEM guidelines.

 

The John Eagle Collision Center lawsuit in 2017 changed how auto body shops do business. We are held liable for all the repairs we perform, even after the car is sold and ownership transfers.

In today’s world of complex cars geared to crash avoidance and occupant safety, a safe and proper repair following OEM repair procedures is the only way to continue to stay in business. Returning a car to its pre-accident crash worthiness for the safety of the customer and their family is our only option. This is why Tony’s Body Shop has chosen to be certified by many different vehicle manufacturers.

 

I often ask people if they would repair an airplane or rebuild its engine without following the manufacturer’s repair procedures. Of course not; people’s lives are at risk. Then why is a car any different?

 

Previous columns in the "Shop Strategies" series:

 

 

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