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Stacey Phillips

Stacey Phillips photoStacey Phillips is a freelance writer for the automotive industry based in Southern California. She has 20 years of experience as an editor including writing in a number of businesses and fields.

 

She can be reached at sphillips.autobodynews@gmail.com. 

 
Wednesday, 10 March 2021 22:27

Shop Strategies, COVID Edition: Spanesi, Clients On Dealing with COVID-19 Blues While Operating Successfully

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Ian Morton holds a regular committee meeting when everyone gets together and talks about what’s working, what’s not and what can be improved. Ian Morton holds a regular committee meeting when everyone gets together and talks about what’s working, what’s not and what can be improved.

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When Spanesi COO Tim Morgan first learned about the COVID-19 outbreak, he set out to support staff and clients.

“We knew early on it was coming because we have a sales office and manufacturing in China,” said Morgan.

 

The company purchased extra computers for employees who needed to work from home due to medical conditions and began holding meetings virtually.

 

“Like other businesses, we’ve had to adapt differently on how we operate,” said Morgan.

 

He found that many collision repair owners around the country were unsure what to do. In some states, shops were deemed non-essential and had to shut down.

 

Spanesi customers were reaching out to Morgan to find out if the company was still operating.

 

“We started getting phone calls asking if we are open,” he recalled. “I said, ‘We’re essential. We have to supply data to fix vehicles and there are people out there working. We’re essential so why wouldn’t you be essential?’”

 

Morgan began learning about resources such as the Paycheck Protection Program (PPP) loan. He quickly realized there was a lot of information to sift through that many repairers were unaware of.

 

“I really dove in it and helped about eight to 10 companies get their PPP loan ready to take to the bank to get submitted,” said Morgan.

 

Meanwhile, Spanesi set up the Spanesi Cares website to share information about business resources available to the industry in the U.S. and Canada. It includes information about the PPP, CARES Act, SBA Emergency and Disaster Relief Loans, Equipment Purchase Relief Program and the Families First Coronavirus Response Act Information.

 

“We put up information to help shops figure out what they need to do,” he said.

 

Spanesi also donated $1,000 to the Collision Industry Foundation (CIF) and produced a video for the organization to help collect money for technicians who were out of work.

 

Throughout the pandemic, Spanesi employees have reached out to clients to find out if they need help or coaching. They have also...


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