In addition to speakers from SCACAR and its sister association, North Carolina Association of Collision and Autobody Repair, the meeting featured Mark Taylor of Axalta Coatings, who presented “The State of the Auto Body Repair Industry.”
The meeting kicked off with Sarah Daniels, president of SCACAR, speaking on customer service.
Daniels shared, “Several people spoke up with suggestions of what they do to help their customers with the repair process.”
Next, Brian Davies, president of NCACAR, discussed having a solid direction to pay and shared details about the last task force meeting with the NCDOI, describing the tests conducted to determine the differences between aftermarket metal strength and OEM metal strength (previously covered by Autobody News here).
Taylor then took the stage to provide statistics on the collision repair industry across the country from 2008 to 2018.
Daniels stated, “Some of the statistics he provided were the number of collision shops, number of collision claims, number of deer claims, the number of employees by collision shop and many other statistics. It was a very informative presentation. Mark also discussed Mike Anderson’s website collisionadvice.com where Mike provides industry information. Some information is free, or you can sign up to become a member and get much more.”
Daniels then briefly talked about I-CAR’s new requirements for becoming or maintaining Gold status.
She said, “I-CAR has changed their pay structure and education structure, which will affect many shops. Please see I-CAR.com for more information.”
For more information about SCACAR and its upcoming events, visit scacar.com.