On Nov. 7, several North Carolina Association of Collision and Autobody Repair (NCACAR) board members conducted an off-site presentation with representatives of the North Carolina Department of Insurance (DOI) task force as part of a collaboration between the two groups to enhance knowledge of several main issues impacting the state’s motoring public.
According to NCACAR President Brian Davies, “These issues included differences in part types and how these parts can affect safety, but we are also working to gain a better understanding of telematics as it relates to new vehicle technology and customer communication.”
Additional NCACAR members who attended the presentation included NCACAR Secretary Clint Rogers and OEM Certifications Advisor Michael Bradshaw, along with Robbie Walker and Dennis Reittinger. Rogers hosted the meeting at Triangle Collision, outside Raleigh, NC. The two-hour presentation was divided into four sections: parts review, parts comparisons, Honda video, and a telematics discussion.
“Our main goal was to demonstrate for the representatives of the DOI the safety issues by enabling them to see, feel and compare part differences first-hand, which in turn helped in gaining knowledge of the operational hurdles faced by the consumer and the shops when choosing alternative part types,” Davies shared. “The vehicle I chose for this presentation was a 2018 Honda Civic because of its commonality and readily available parts e.g. new and used (LKQ), both certified and non-certified.
“The parts were organized and marked green for OEM and red for aftermarket throughout the paint department on tables, stands and the floor. All the new parts were marked for visual differences, weight and harness testing (when available). The used quarter panel, door and suspension were purchased to illustrate safety issues when OEM repair procedures are not followed, such as not duplicating factory-type welds, unknown origins and not tracing recall information, along with the obvious visual poor condition of the part itself.”
NCACAR is especially thankful to Burl Richards of the Auto Body Association of Texas (ABAT) for kindly mailing his hardness tester for use during the presentation. Chris Smith, production manager for Davies’ shop, aided in performing the tests and marking and organizing the parts.