Tuesday, 16 October 2018 09:57

NCACAR, SCACAR Co-Host Foundation to Ironclad Estimating Class

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On Sept. 29, the North Carolina Association of Collision and Autobody Repair (NCACAR) and the South Carolina Association of Collision and Autobody Repair (SCACAR) co-hosted a class on the “Foundation to Ironclad Estimating” at Blue Ridge Color Company in Duncan, SC.


Blue Ridge Color Company also sponsored the seminar, which was taught by Roger Cada of Accountable Estimating.


SCACAR President Sarah Myers-Daniels shared, “The main topic was explaining the insurance company’s contractual obligation to their insureds. Our relationship and obligation to our customer is to make sure their vehicle is repaired per OEM procedures, resulting in quality repairs.”


Cada discussed how much the industry has changed over the years, observing the difficulty that insurers and shops experience keeping up with these changes. While the insurance companies should be aware of the correct OEM procedures, the shop is liable for ensuring they are executed when completing repairs.


Cada emphasized that it’s imperative to document everything on repairs in order to protect the shop and its employees from potential liability, noting, “If it’s not in the file, it never happened.”


According to SCACAR Treasurer Mitch Dean, “All previous estimating classes I have attended have dealt solely with the ‘nuts and bolts’ of estimating. This class with Roger Cada went far beyond just the nuts and bolts. He went into the area of how the nuts and bolts are made, so to speak. The day was filled with great information as to why we need, as an industry, to understand why we do what we do. The time and energy spent was worth far more than the investment we made.


Myers-Daniels added, “We started these associations to help our industry stay informed of changes, educate and share knowledge with others in our industry. Our industry is changing so fast; we all need to work together to make sure we continue to provide quality and safe repairs for our customers.”


NCACAR met next on Oct.10 at Body Works Plus in Charlotte, NC, for a General Motors training class on Advanced Driver Assistance Systems taught by Keith Glasgow of General Motors. For more information, visit NCACAR.com.


On Oct. 11, SCACAR hosted a meeting at McKinney Automotive Center in Greenville, SC, with several speakers. Brent Betts of AP Digit delivered “Developing Effective Digital Strategies,” GM’s Keith Glasgow presented “Supplement Restraint: Service and Repair,” and CRCC’s Michael Choma presented “GM Collision Repair Network – Proper and Safe Repairs.” For more information, visit SCACAR.com.