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Wednesday, 12 September 2018 11:18

NCACAR 3rd Quarter Meeting Features Mike Cassata, Doug Irish

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 On August 16, the North Carolina Association of Collision and Autobody Repair (NCACAR) hosted its third quarter meeting in Fayetteville, NC. On August 16, the North Carolina Association of Collision and Autobody Repair (NCACAR) hosted its third quarter meeting in Fayetteville, NC.

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Shaw explained, “These technicians are trained to be teachable by their potential shop owners and are trained to perform on today’s relevant equipment with current technique. Fayetteville Tech holds ‘Draft Days’ where shop owners can attend their state-of-the-art facility and essentially ‘speed date’ the students. This is an awesome resource for shops in the southeast to create a relationship with a technician factory for an industry that is facing a potential crisis of technician shortages.” 

 

Next, attendees were treated to “Getting the Most Out of Your DRP Relationships” with DRP manager Mike Cassata, who shared information about “the indicators insurers are looking for when reviewing an application for a DRP program,” Shaw recalled.

 

He continued, “Some of those indicators include the obvious grocery list of certifications/training, welders, frame measuring and repair equipment, estimating software, etc. What was really interesting about the presentation is the idea that the shop should be interviewing and researching the insurer as well. This is an aspect that most shops neglect to consider. The fact is that DRP relationships are not for everybody; what works for one shop may not necessarily work for another shop.

 

“When considering entering into a DRP agreement, there is lots of research to be done. Their website should be reviewed, specifically the DRP page. The difference between a ‘mutual’ or ‘stock’ company should be understood, AM best ratings should be checked out, the agreement should be read more than once, have an attorney read over the agreement and question the DRP manager about any clauses or statements that don’t add up. Most agreements are not negotiable; you either choose to meet the terms or not. NCACAR neither promotes nor rejects the idea of DRP relationships but rather promotes education in the repair industry so that we can achieve the safest repairs possible. When it comes to relationships between a repair facility and an insurer, the decision is best left to the repair facility decision maker.” See "Mike Cassata Presents on DRPs at NCACAR 3rd Quarter Meeting" for in-depth details about this eye-opening presentation.