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Friday, 09 September 2022 10:23

Top Industry Speakers Share Industry Trends During Texas Auto Body Trade Show

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Tradeshow attendees had the opportunity to listen to a Tech Shortage Panel featuring Dave Kindig of "Bitchin’ Rides," Greg Luther of Helfman Collision, Amber Ritter of the Collision Repair Education Foundation, Dave Robinette of I-CAR and Raven Hartkopf of Collin College. It was moderated by Tim Ronak of AkzoNobel. Tradeshow attendees had the opportunity to listen to a Tech Shortage Panel featuring Dave Kindig of "Bitchin’ Rides," Greg Luther of Helfman Collision, Amber Ritter of the Collision Repair Education Foundation, Dave Robinette of I-CAR and Raven Hartkopf of Collin College. It was moderated by Tim Ronak of AkzoNobel.

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A variety of educational classes were held during the Texas Auto Body Trade Show featuring top industry speakers from around the country.

Here are highlights from some of the presentations that took place at the event, held Aug. 26-27 in Irving, TX, and hosted by the Auto Body Association of Texas (ABAT.)

 

Repair Planning to Earn the Vehicle Owner’s Trust

 

Danny Gredinberg, administrator of the Database Enhancement Gateway (DEG), said the show was well laid out between the exhibitor area and the education areas.

 

“I especially loved the competition involving estimating,” said Gredinberg, who was one of three judges of the competition alongside Robert Grieve, owner of Nylunds Collision, and Logan Payne, manager of Payne & Sons Paint & Body Shop in Dallas, TX. 

 

Gredinberg said the educational classes were packed, and attendees were hungry for education. In his presentation, “Repair Planning Using the DEG and OEM Owners Manuals to Earn the Vehicle Owner’s Trust,” Gredinberg shared tools to find out why critical operations may need to be performed using information form the owners’ manuals, and why it may not be an included operation.

 

“It’s always nice to see unfamiliar faces and owners/managers bringing their team to learn different approaches and using new tools and resources in the repair planning process,” he said. “I especially love the honesty when someone acknowledges something they want to change and work on using the free resources from DEG, as well as incorporating the use of owners’ manuals as part of their research.”

 

During his presentation, Gredinberg noted “vehicle owners trust us, the repairers, to perform repairs the right way.”

 

As a result, he said repair professionals need to do a better job gaining the trust of both the customer and bill payers when presenting the repair plan.

 

“We need to accept the fact we cannot...


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