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Thursday, 07 September 2017 16:33

Maylan Newton Teaches ASA-CO Members to Manage Difficult Interactions

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On August 28, ASA-CO hosted an educational seminar on “Extreme Communication” with Maylan Newton of ESI, located at Kenz & Leslie BG Training Center in Wheat Ridge, CO. 

ASA-CO Executive Director Julie Massaro shared, “The event went very well. Communication in difficult situations was discussed, specifically how to turn a difficult situation into a productive communication experience.”

The 49 collision repair professionals in attendance were very pleased with Newton’s presentation on managing difficult interactions, and everyone learned many valuable tips on communication skills.

“ASA-CO offers these training sessions to meet the needs of our members and the automotive service community as a whole,” Massaro said.

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