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Tuesday, 05 March 2019 22:59

How 4 Recalls May Impact Your Business

Written by Emmariah Holcomb, glassBYTEs.com

Index

 

The National Highway Traffic Safety Administration (NHTSA) has issued four recalls with implications for the auto glass industry.

 

The three vehicle manufacturers included in the recall are Nissan North America Inc. (Nissan); a variety of Mercedes-Benz models; and Subaru’s 2018 Legacy, Outback and BRZ models. Mercedes-Benz and Subaru have notified their affected vehicle owners.

 

Nissan

 

More than 340,000 Nissan Altima drivers are affected by the company’s latest recall. According to the NHTSA, Nissan is recalling vehicles that were previously addressed in recall number 17V-040. The administration stated the 2015--2017 Altima’s door latch-lock cable might not have been routed properly in the rear door when the remedy was applied.

 

Glass shop representatives working on the recalled models can assure their customers that the latch-lock cables will be secured in the correct position at no cost. Shop owners can advise their customers to contact Nissan’s customer service center if they have more questions at 1-800-647-7669 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

 

Mercedes-Benz

 

Mercedes-Benz had two new recalls in February, the first being its 2018--2019 GLA250 and GLA250 4MATIC vehicles. More than a dozen vehicle owners are impacted and may experience a loss in visibility. The administration states the vehicle’s sunroof bonding may allow water to leak into the vehicle. The water leak may reach the vehicle’s electrical components, thus increasing the probability of an accident.

 

Auto glass technicians and owners can assure their customers that the panorama sliding sunroof bonding and the electrical contacts will be replaced as necessary at no charge. Shop owners can advise their customers to contact Mercedes customer service at 1-800-367-6372 if they have further questions.

 

Mercedes’ second recall involves its lane departure and steering in its 2018 S450 4MATIC, S560 4MATIC Coupe, S63 AMG 4MATIC Coupe, Maybach S560 4MATIC, S560 4MATIC, S63 AMG and S63 AMG 4MATIC Cabrio vehicles.

 

More than 6,000 vehicle owners are affected. According to the NHTSA, the Hands-off-Detection system may malfunction, causing the Active Steering Assist system to remain engaged regardless of whether the driver's hands are on the steering wheel.


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