Thursday, 03 June 2021 15:15

Maryland Auto Expands Initiative to Combat Insurance Fraud


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Maryland Auto Insurance’s initiative to combat auto insurance fraud in the state has expanded to include extensive fraud prevention training for internal teams and authorized producer partners.

On May 20, a virtual training session for authorized Maryland Auto agents was led by Maryland Auto Executive Director Al Redmer Jr. and Special Investigation Unit Supervisor Andrew Pacione.


“There is a lot of organized fraud out there and it costs us all a lot of money,” said Redmer. “We at Maryland Auto are committed to identifying and catching fraud. And when we do catch it, we work with the Maryland Insurance Administration and the authorities to prosecute suspected parties.”


Maryland Auto policies are sold by a network of authorized agents across the state and the training is designed to engage the agents in the effort to reduce fraud.


“Our providers are the front line in our effort to combat fraud, especially at the point of sale. By being aware of potential fraud indicators and requesting additional documentation or declining to write a policy until appropriate documentation is provided, our partners can prevent ineligible drivers from purchasing Maryland Auto policies illegally,” said Pacione. 
The training session included a review of fraud prevention tactics, including confirmation of insurable interest for all policies and residency verification for all applicants.


Maryland Auto is working vigilantly to stop fraudulent claims. In 2019, claims totaling more than $3.6 million were denied by Maryland Auto following fraud investigations.


Many of these claims were denied based on residency issues. Maryland law limits eligibility for coverage with Maryland Auto Insurance to...

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