“Professionals Auto Body has more up-to-date equipment, trained/certified technicians and office staff than anyone in the area," said owner Ron Perretta. "Having access to repair procedures on today’s vehicles is vital. Being certified allows the direct OEM link. No others in the area, including insurance people and dealers, have this designation.
“The many certifications we have are only one step to a quality safe repair," Perretta continued. "There are many things that have to be in place, and the biggest is a culture throughout the company for high levels of quality-oriented staff with the commitment to service our customers. Those are very difficult to find."
Perretta said anyone can get certified, but maintaining the high levels of required criteria to stay certified is more difficult.
“If a shop doesn’t repair consumers' damaged vehicles to General Motors' standards, they will be removed from the program,” said Perretta.
Source: Professionals Auto Body