Saturday, 11 April 2020 00:39

Family-Owned Auto Repair Shops in PA Remain Open as Small Business Traffic Continues to Decline

Written by Jen Samuel, Daily Local News
Owner  Glenn Lewis, left, and Shop Manager Pat Rooney, right, continue to maintain operations onsite at Lewis Automotive. Owner Glenn Lewis, left, and Shop Manager Pat Rooney, right, continue to maintain operations onsite at Lewis Automotive. Submitted photo


Auto repair shops are essential.

Besides hospitals and grocery stores, auto repair shops remain open as the governor deemed them ‘life-sustaining’ back in March.


Technician William Losito Jr. is the manager of Bill’s Service Center in the small village of Toughkenamon within the Kennett Square region.


The southeast Pennsylvanian family-owned and -operated business opened shop more than four decades ago. The business sits on the nook of a hillside parcel on Newark Road between Route 41 and Old Baltimore Pike in New Garden Township.


And one thing hasn’t changed during the last month. Bill’s Service Center remains open and ready for business with a loyal team of friends and family.


Bill’s Service Center continues to maintain its normal business hours from 8 a.m. to 5:30 p.m. weekly.


“Yes. Business has decreased since most people are staying home under the current situations,” Losito said. Further, “It has impacted us with decreases in vehicles coming in and being able to order parts easily.”


Bill’s Service Center is a full-service shop, which includes everything from vehicle inspections and oil changes to full maintenance needs.


“We are taking all precautions to make sure our employees and customers are safe, including sanitizing after every job. We just wanna say to everyone, be safe, stay clean and this shall pass very soon and business will come back to normal before we know it,” Losito said.


Bill’s dad, William Losito Sr., said his business offers full automotive services.


He co-owns the business with his wife, Susan.


“Honesty is key,” Losito Sr. said.


He said he values “being able to work together to provide the community with honest and quality service for their vehicles.”


During the last 20 years, his son, Losito Jr., has worked at the shop. His wife, Dawn Losito, is secretary.


The business also employs Chris Judge and Frank DeMasi; both men have worked at Bill’s Service Center for more than five years.


Lewis Automotive, too, is operating in uncharted territory given this is an unprecedented national event impacting countless aspects of daily life.


Although open, most auto repair shops are struggling to stay afloat during this uncertain time, said Glenn Lewis. He owns Lewis Automotive on South Bolmar Street in West Chester.


“In a year or two, we will be able to look back at this time in history and all be proud how all of America came together,” Lewis said.


Lewis Automotive is a second generation family-owned auto repair facility, established in 1964.


“My dad, Gordie Lewis, started the business,” Lewis said, calling his father “the driving force” who first inspired him to learn the craft as a child.


“He brought me into the shop at a young age and I have loved the business ever since. I have been working in the auto repair business for over 40 years and can’t imagine doing anything else," Lewis said. "I love going to work every day and seeing our employees and customers. They have become our family. We’ve been working on many customer family’s vehicles for generations.”

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