“This lady came in here the other day and almost cried,” Alan said. “She said, ‘I don’t know where the [heck] I’m going to go.’”
Alan said people will constantly recognize him in town because of his father.
“If you ask people around town, they probably all know me,” Alan said. “People will say, ‘Oh, did you know my grandfather? That’s why we came here.’ There was a situation we had last week, where I was fixing this young lady’s car. The mother and father live in town but I didn’t recognize their family name, but when I got talking to the mother who picked the car up for the daughter, she said, ‘Oh, you knew my dad.’”
When Alan reflects on the many years during which they had the business in Danvers, he will remember those positive interactions with the community.
“We have a wall here in the office that is peppered with plaques,” Alan explained. “Across the top, it says ‘We support the community that supports us,’ and I think that we have maintained that value. We have all been involved in something. Everyone has participated in giving back some of their time and energy. I think that we have been good to the community that has been very good to us.”