This summer, AASP/NJ co-sponsored two seminars entitled “Estimating Accuracy Essentials [Part 1],” presented by AASP/NJ President Jerry McNee, and John Niechwiadowicz of QLC, Inc.
These two seminars, the first in the association’s planned multi-segment series on estimating, served to share information on accurately accounting for all billable items on an estimate and ensuring proper compensation. McNee said, “All it takes is a little bit of knowledge. Why wouldn’t you put the time into this? The most important thing you can do in your business is know your numbers.”
Nearly 100 industry professionals from New Jersey attended the two sessions, held at the Hilton Garden Inn in Springfield, NJ, on June 25 and at the Hilton Garden Inn in Hamilton, NJ, on July 16. In addition to AASP/NJ, the educational seminars were sponsored by Central Paint, Innovative Solutions and Technology, Metropolitan Car-O-Liner, Reliable Automotive Equipment and Enterprise Rent-A-Car.
McNee noted that insurance companies may know more about the collision repair industry than shop owners actually do, and then, he pointed out that carriers train shops to get what they want, stressing that repairers must educate themselves in order to reverse those roles and train the insurance appraisers. He also encouraged attendees to spend a few extra minutes ensuring that all expenses are included in the estimate so the shop is properly reimbursed for the repair.
McNee stated, “Someone is doing the operation whether you are getting paid or not. You have to ask. It has to be realistic, and you have to be able to explain it and justify it. If you can do that, you should be able to get paid for it … The moment you give up, game over.”
Niechwiadowicz added, “If you deem it critical and important, you will find a way to make it work. You have to get more out of what you are doing. The bottom line is that the opportunity is out there.”