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Saturday, 31 July 2004 17:00

NACE 2004 expands educational conference

When the The International Autobody Congress & Exposition (NACE) 2004 Educational Conference opens on November 3 in Las Vegas, it will have two new tracks - Sales & Marketing and Estimating, as well as an increased number of focused sessions for dealers, jobbers and claims professionals. New 45-minute "crash course" sessions in several of these tracks should prove popular with many attendees who don't want to commit several hours to a topic. 

Texas Attorney General Greg Abbott's final settlement with two auto insurers will result in estimated refunds of more than $700,000 to Texas policyholders who paid more on their claims for auto repairs than their policies required.
Tuesday, 31 August 2004 17:00

Texas shop helps foil bank robbers

The auto body shop in Fort Worth, Texas took in the repair just like any other day. The customer signed the repair order for a damaged 1997 GMC pickup truck, got in the rental car, then drove that rental car off to rob the Frost Bank! Not quite the usual scenario. 

The nation's largest auto insurer has no plans to join the other insurers setting performance benchmarks for shops participating in its direct repair program - but it may do more to help those 20,000 shops understand how their performance stacks up. 

Tuesday, 31 August 2004 17:00

NACE reports exhibitors up 23%

NACE show management is reporting that the number of companies scheduled to exhibit in the 2004 International Autobody Congress & Exposition (NACE) is up 23 percent over last year, and the size of the Exposition has already exceeded last year's event by 11,600 square feet. 

For $5.8 million, Caliber Collision Centers (Caliber) has resolved a consumer fraud lawsuit filed in California and agreed to disciplinary actions initiated by the state Department of Consumer Affairs (DCA) that alleged Caliber billed customers for parts and services that were not provided. 

Tuesday, 31 August 2004 17:00

ASA leaders lobby for Right to Repair Act

Automotive Service Association (ASA) leaders met with U.S. Rep. Chris John, D-La., to discuss the Agreement between the automakers and ASA providing service information to independent repairers. The ASA executive committee briefed Rep. John on the progress of the Agreement. 

Now that the anti-steering bill HB 2468 has passed in Arizona, what is the next step for the Arizona Collision Craftsmen's Association (ACCA)? (Autobody News, July 2004) The bill, sponsored by Fairness for Automotive Consumers (FAC), includes anti-steering provisions that protect con-sumer choice, place limitations on the claims adjuster making repair decisions thereby protecting the competitive market, and has mandatory reporting requirements with stiff penalties for violations of the bill. 

Texas Attorney General Greg Abbott has filed court-approved settlements with two auto insurers to refund more than $3.4 million to Texas policyholders who paid more out of pocket on claims for auto repairs in certain years than their policies required. 

Thursday, 30 September 2004 17:00

Insurance Fraud Task Force arrests 38 in CA sting

California authorities arrested 38 people for alleged auto insurance fraud at more than 30 auto body shops in the Sothern California cities of Riverside and San Bernardino Counties. If convicted, each suspect faces up to five years in state prison and a maximum fine of $50,000.