On April 30-May 2, the Automotive Service Association (ASA) hosted its 2019 Annual Business Meeting and Conference at the Hurst Conference Center, in Hurst, Texas.
“ASA’s Annual Business Meeting is a combination of business management and technical training. It allows members and leaders to network and to learn the latest information on what the association is doing and where we are going. In addition, new officers are sworn in and election results are announced,” said Tony Molla, ASA vice president.
The meeting began on Tuesday, April 30, with a joint meeting of ASA’s Board of Directors, Affiliate Executive Directors and Affiliate Board Chairman/President of Collision and Mechanical Operations Committees. There was also an Advanced Driver Assist System (ADAS) calibration class for both collision and mechanical members, provided courtesy of Standard Motor Products.
On Wednesday, April 30, additional training opportunities included a class on pay plans presented by Bob Cooper of Elite Worldwide and a vehicle design and technology class taught by Tom McGee, courtesy of Spanesi USA. Sarah Fraser of Haas Performance Consulting provided a presentation on Generation Z—outlining the difference between Generation Z and millennials.
“The interesting takeaway here proved valuable as an employer and as a customer,” said Ray Fisher, ASA executive director. “It really helped you understand why their thinking process is different from boomers—not in a ‘bad way’ either, just different influences.”
Molla moderated a Recruitment and Retention panel, on the afternoon of April 30, featuring panelists from TechForce Foundation, ASE Education Foundation, AMi, Collision Repair Education Foundation (CREF) and the U.S. Department of Labor. Jeremy O’Neal of Advisor Fix also taught two informative sessions. In addition, a variety of board meetings and committee meetings were held throughout the conference. Lastly, ASA hosted its annual awards dinner on the evening of April 30.
“The ADAS training and Recruitment and Retention Panel discussion was well received,” Molla said. “We were glad to receive some suggestions for next year along with positive feedback. The event exceeded our expectations.”