Thursday, 03 January 2019 22:49

ASA Hosts RepairPal’s Jill Trotta for Webinar on Transparency and Trust

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She continued to talk about creating a transparent experience before providing information on RepairPal’s estimator widget that shops can place on their website. She also talked about the benefits of offering a two-year warranty.


“This is a very inexpensive thing you can do for your customers. Most consumers see it as more valuable to have a longer warranty than a nationwide warranty,” she said.


The webinar concluded with Trotta sharing RepairPal’s values and describing its involvement with the industry.


Before ending with a question-and-answer session, Trotta observed, “We want to provide consumers with the best shops. We want to work together, constantly solicit feedback and improve our processes.”


For more information about RepairPal, visit repairpal.com. For more information about ASA, visit asashop.org.

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