Friday, 11 May 2018 09:54

SCRS Meeting Includes Election, Awards, Info Related to DEG

Written by Autobody News Staff
Matthew McDonnell of Big Sky Collision in Montana Matthew McDonnell of Big Sky Collision in Montana


“So the left arm might not always be talking with the right arm,” McDonnell said.

Also during the meeting, Danny Gredinberg of the Database Enhancement Gateway (DEG) (www.DEGweb.org) shared a presentation on what’s often referred to as “the gap.” That’s the necessary process between when repair work ends (with the technician finishing off a panel at 150 grit), to getting that panel to the equivalent of new and undamaged, which is when the estimating systems say paint labor times begin. To get to that level requires the feather, prime and block process, finishing the repaired panel to 320 grit. Gredinberg shared information from the estimating system providers related to this not-included process---such as whether it is identified as a paint labor operation rather than body---noting there are some differences among the systems.

“One thing that all three [estimating system providers] mention is that the material allowance for feather prime and block, if necessary, is not included,” Gredinberg said.

John Yoswick of CRASH Network provided an update at the meeting on the “Who Pays for What?” surveys his company conducts with Mike Anderson of Collision Advice. He said the four quarterly surveys (www.CrashNetwork.com/collisionadvice), each of which asks about shop billing (and insurer payment) practices for about 25 different not-included operations, also ask shops if participating in the surveys has helped them improve their business.

“We consistently have found that 80 percent or more say that it has,” Yoswick said. “But those of you who know Mike know he won’t rest until that percentage is closer to 100 percent, so we keep working with him on other ways to pack more information into the survey reports to help shops.”

He said the latest such addition will be links to DEG inquiries that relate to the procedures being asked about in each survey. Gredinberg has been tracking down those inquiries so they can be included in the 2018 reports on the “Who Pays” survey findings.

“In addition to providing survey participants with more information and resources for using the results, we think this will keep the DEG in front of a lot of shops regularly throughout the year, and will help get DEG resources out to the industry,” Yoswick said.