Thursday, 07 December 2017 22:11

CIECA MSO Summit Moves Industry Forward

The Collision Industry Electronic Commerce Association has just completed the fourth MSO T2T Summit for 2017 with great attendance, contributions and collaboration from MSO IT thought leaders.

"Moving the Industry Forward" is the theme and backdrop of these conversations to identify areas of focus for CIECA resources benefiting the MSO collision repairer segment. This exclusive group of industry thought leaders included presidents and chief information and technology officers who represent approximately 80 percent of the MSO-categorized operations in the country. 

"This group is very active and engaged in the process, and is providing great insights and direction for CIECA" said Chad Sulkala of Allstate and chair of the CIECA Marketing Committee.  

Janet DeBerardinis, Chief Information Officer of Caliber Collision, who has attended every summit from the beginning, said, "Each one of these meetings just gets better and better." 


Others attending the 4.0 meeting were Todd Johnson, Director of Software Development for Service King Collision Repair Centers, and Kalani Keala, Chief Technology Officer of Driven Brands.

The group is proud of the scanning initiative that began from these conversations and is now fully functional within the BMS standards. With the scanning model as the template, photo or remote estimating will be the next initiative born from this group’s insight.

Keala shared, "I see huge value in allowing technology decision-makers to influence the direction of technological change---they will have already bought in to the changes, which should deepen and broaden initial adoption within the collision industry." 

Fred Iantorno, Executive Director of CIECA, will keep this group focused on CIECA's Mission and Vision so CIECA will continue to deliver value to all stakeholders within the industry. The MSO T2T Summit will continue the same quarterly cadence in to 2018, with the next meeting already scheduled in January.