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Wednesday, 03 June 2020 16:34

Michigan Orders Auto Insurance Companies to Issue Refunds to Drivers

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If you haven't gotten a break on your auto insurance, it looks like there's still a refund coming your way. 

Gov. Gretchen Whitmer and the Michigan Department of Insurance and Financial Services (DIFS) on June 1 announced DIFS Director Anita Fox has ordered all auto insurers in Michigan to issue refunds or premium waivers to consumers as a result of insurance companies’ reduced risk due to extreme reductions in driving during the COVID-19 pandemic.

 

“Michiganders have been staying safe and staying home and they should see the benefit in reduced auto insurance rates during the COVID-19 pandemic,” said Whitmer. “Every family is feeling added financial pressure due to this virus, and this order will provide some much-needed relief to drivers.”

 

DIFS Order No. 2020-10-M sets a deadline of June 10 for insurers to submit filings that include the refund or premium waiver amount, information on how that amount was determined and how consumers will receive payments.

 

The order also requires communication plans to inform customers about the refund and the options available to those with long term changes in driving habits, for example those who have been laid off or are telecommuting.

 

The order does not set an amount that insurers are required to refund. 

 

“This order will ensure all insurers are issuing appropriate refunds or premium waivers to their customers,” said Fox. “Consumers may realize additional savings by modifying their policies to reflect their current driving habits. Drivers should contact their agent to discuss garaging a car or making other changes to save on their premiums.”

 

DIFS can assist consumers with questions or disputes that they're not able to resolve directly with their insurer. Michiganders can call DIFS Monday through Friday from 8 a.m. to 5 p.m. at 833-ASK-DIFS (275-3437) or by emailing autoinsurance@michigan.gov.


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