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Friday, 18 January 2019 18:37

R/K Autobody's Owner Has Spent 40 Years Building Its Reputation in IL

Written by Lindsay Weber, Northwest Herald
Ron Koeller poses for a photo outside his business at R/K Autobody in Crystal Lake, IL. The auto body shop, owned by Koeller, is preparing for its 40th anniversary on Feb. 2. Ron Koeller poses for a photo outside his business at R/K Autobody in Crystal Lake, IL. The auto body shop, owned by Koeller, is preparing for its 40th anniversary on Feb. 2. Matthew Apgar

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Koeller’s granddaughter, Karen Nett, is the office manager for the shop, and her father-in-law, Jon Nett, is the manager and painter.

 

Karen credits the business’s longevity to quality and recommendations.

 

“The quality really gets transferred by word-of-mouth,” Karen said. “The big conglomerate shops don’t get to spend the time with the customer like we do. We are very much family-owned and independent, and we are able to give more attention to detail.”

 

Chuck Oslakovic is a resident of unincorporated McHenry County and has had R/K Autobody do some rear-end work on his Ford Explorer and Toyota RAV4. Oslakovic joked that he tries not to go to R/K too often with repair needs, but should an issue arise, he’s sure to visit Jon.

 

“Before I found them, I had some front-end damage and went to a repair place recommended by my insurance,” Oslakovic said. “Within two years, the hood on my truck had lost most of the paint they had applied. I was put on to Jon Nett’s place, and I like the fact that when I went there, I wasn’t met with a salesperson.

 

“I was talking directly to the person doing the work. Jon is a magician with a spray gun and, ultimately, the quality control. I think it’s a wonderful shop. You know what you’re getting going in, and he’s a really competent finisher.”

 

We thank Northwest Herald for reprint permission.


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