As Beroza said, the company’s focus has remained in West Michigan and serving the local community.
Arnoldink said that is not something they plan on changing.
“We have tried to stay somewhat local around West Michigan,” Arnoldink said. “I’ve had people that have talked to me about buying shops outside of West Michigan, but you know what? I really like West Michigan. I like being around here and I like doing business around here and I really don’t want to spread myself too thin.”
Arnoldink said that through the years, he has received different tidbits of knowledge that have helped push the business forward. Today, the goal of Auto Body Xperts is to offer more than what the customers would expect.
An example of putting that into action occurs when they work on a person’s car. Following the work, the customer is given 12 free car washes. After the washes, the company will detail the car as well. The emphasis is on providing proper body work while also continuing to monitor that repair moving forward.
As for the future of the business, Arnoldink said that he will eventually retire but, along with his children currently active in the company, he said he already has grandchildren who have expressed interest in being involved.
“I think about it and I think it could really be fun to work with your kids and grandkids and [help] the business [grow],” he said. “My kids are taking over more and more and we really enjoy being of service to people. That is really what it is about.”
As part of the company’s anniversary celebration, on June 12 all locations will offer free car washes and cake to customers. The company is also running a scavenger hunt with clues being posted on the company’s website. The winner will win a $500 Amazon gift card.
For more information about the scavenger hunt and for clues, visit autobodyxperts.com.
Arnoldink said he appreciates the business they have had through the years, despite the fact that customers generally come to the business because of a damaged vehicle.
“I would like to say thank you to our customers. Thank you for what you have done and thank you for the business you have given us,” Arnoldink said. “When people come to us, for us, it is about helping that person. I always say that I’m sorry you had to do business with us, but thank you for doing business with us.”