Monday, 02 October 2017 20:00

Precision Collision & Auto Glass in MI Handles Collision Repair, More

Written by Mark Urban, Record-Eagle
Precision Collision & Auto Glass of Frankfort co-owner Reagan Frixen matches color swatches to a Buick Lucerne. Precision Collision & Auto Glass of Frankfort co-owner Reagan Frixen matches color swatches to a Buick Lucerne. Record-Eagle/Mark Urban

It's not easy to accidentally drive by one particular 20-year Frankfort, MI, business.

But that's why it's there.

Precision Collision & Auto Glass is blocks north of Forest Avenue, one of Frankfort's main streets. It has been serving customers for years at 1310 Elm St.

Co-owner Reagan Frixen said his crew recently completed Assured Performance training to keep up with the constantly changing automotive industry.

"Only like 10 percent of the body shops across the nation meet the qualifications that we do," he said. "These vehicles are getting more and more advanced all the time. The materials that they put them together with, the equipment to properly fix these things---it's crucial."

"Today's vehicles require different kinds of repairs," said Camille Frixen, his wife and co-owner of the shop.

In addition to collision repair, Precision added in-house auto glass repair to its list of services---and its name---more than 10 years ago.

Other services at Precision include detailing, spray-on bedliners and rust repair. Reagan Frixen also applies bedliner material as rust and stone protection.

"There are other places that do it, but not to the extent that we do," he said. "We take our spray-on bedliner material and we actually put that on the bottoms of the doors, rockers, quarters. We go around and coat the whole bottom of the vehicle."

Reagan Frixen said he's seen trucks only 2 or 3 years old that already are showing signs of rust on the bottom of their doors.

"Once it gets started, it's hard to stop," he said.

"If it can't get moisture, it can't rust," Camille Frixen said.

Reagan Frixen said the application "doubles the life of the vehicle if you do it before it gets started."

Precision Collision & Auto Glass, which employs 13 people in its 18,000-square-foot shop, specializes in automotive repair.

"Collision is our main focus," Reagan said. "I would say 75 percent of what we do here is collision."

The Frixens said Precision has handled many unusual requests over the years. Precision has fixed boats, cut metal, performed spot welding jobs and once even polished a bathtub.

"You name it, we've probably done it," Camille Frixen said.

"It's all part of the customer service," Reagan Frixen added. "That's my goal ... to get a customer and treat them right because I want them to come back. Our repeat business is huge. Word-of-mouth is your best advertising, it really is."

We thank the Record-Eagle for reprint permission.

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