The lawsuit, filed in Clay County Circuit Court, alleges that John and Deborah Rocha have advertised auto repair services to Missouri consumers since December 2010 in exchange for up-front payments. The suit alleges the defendants failed to provide auto-repair services as promised and misrepresented auto-repair services had been provided when they had not. At least 14 consumers did not receive the repairs they paid for, resulting in a loss of more than $9,000.
“Unfortunately, my office sees all too often instances where individuals or businesses demand up-front payments, and then fail to do the job or leave shoddy work behind,” Koster said. “Consumers deserve to receive the work they pay for.”
Koster is seeking an order to stop the defendants from engaging in the auto-repair business in the state of Missouri, as well as restitution for consumers and civil penalties.
Any consumers who have done business with Mobile Auto Repair or John or Deborah Rocha and wish to file a complaint with the Attorney General’s office should contact the Consumer Protection Hotline at 800-392-8222 FREE.