In August, the Indiana Auto Body Association (IABA) hosted its quarterly meeting with over 100 attendees.
According to IABA Vice President Andy Tylka, “It was a great, involved meeting with all chapters attending, and several chapters came with over 40 members. These events are so important because they provide a forum for us to discuss issues that involve everyone in the industry from the shops, to the vendors, to the insurance companies. We want to leave the door open to all facets of the industry and give a forum for discussion and education.”
After introductions and reading the Anti-Trust guidelines, the meeting facilitators dove into the topic, “Empowering Your Painters to Get More Non-Included Operations on the Estimate.” IABA leadership discussed teaching painters about estimating procedure pages, receiving overwhelmingly positive responses from shop owners who supported the idea of making painters aware of non-included operations.
“We encouraged shops to bring their painters to this meeting and the response was encouraging. It was refreshing having a new voice in the meeting which was the shops’ painters,” Tylka noted.
“Next, we discussed putting cameras in our painter's hands to document ‘non-included’ operations they might not see on their estimate. In return, they would send the estimator the picture with the RO and operation via supplement sheet, email, or text. Some shops even go as far as giving the painters access to the estimating app for them to add supplemental operating pictures directly in the estimate. We discussed several operations painters can look out for as well as handed out a sheet of refinish ‘non-included operations’ to all the shops.”
IABA also discussed feather prime and block, exploring a variety of facts listed in the estimating procedure pages. Tylka shared some of those facts with Autobody News: “First, repair work ends at 150 grit. When you replace a welded-on panel, for example, the labor time clearly includes finishing only to 150 grit. A second fact is paint times are for new, undamaged panels. A panel finished with 150 grit is not the equivalent to new and undamaged. To get to that level requires finishing to 320 grit.