“You have to be aware that there are 86,400 seconds in every day. One of the greatest gifts we have is the gift of choice … If you can choose to believe in anything you want, why not choose to believe in yourself?” Jones said.
Afternoon breakout sessions included “The Collision Repair Industry: Revving Up for What’s Next,” presented by Mike Anderson, Collision Advice. The program armed attendees with valuable information to help them thrive, not just survive, in today’s industry. Amy Mattinat of AutoCraftsmen presented “Increase Your Sales & Profitability by Winning with the Decision Makers: Women,” which revealed the benefits of building good relationships with customers and the importance of truly listening to female customers. Brian Sump of Avalon Motorsports & Urban Autocare presented “How to Lure & Retain Top-Performing Employees.”
During this session, Sump focused on identifying top team members and how to work together with them to bring success, as well as the effects a company can face when dealing with a negative employee.
When the seminars were over, attendees enjoyed a social hour with vendors displaying everything from business insurance to rental cars. The relaxed environment provided attendees opportunities to network and learn about the latest products and services available to the automotive repair industry.
At the end of the event, AASP-MN awarded two grand prizes to attendees. Congratulations to Sara Kvale of Lenfer Automotive & Transmission, Lino Lakes, for winning the Duluth Stay-cation Package and Wayne Watson of Auto Works Automotive Service Center, Woodbury, for winning the $1,000 Delta Travel Voucher.