Executive Director Ron Reiling noted, “Thank you to AXALTA for sponsoring this evening and to all that attended. Todd did a great job of bringing to light many of the mistakes we make as repairers and the liabilities that you are exposed to by not following OEM procedures. His talk was educational, entertaining and, at moments, very eye-opening.
“When you have a major industry speaker like Todd Tracy, you always set the bar a little higher. We were satisfied with the attendance but would have liked to see more participate. If you missed this, you missed an opportunity to be educated and to learn how to protect yourself as a Vehicle Safety Professional.
“Todd suggested that you ask yourself this question ... Can you live in that moment as best you can, with clear eyes, and love in your heart, with joy in your heart? If you can do that, gentlemen, you're perfect! Another tip Todd provided was that you treat all of your correspondence with customers and insurance companies like they are a piece of evidence in a trial because they could end up that way.”
AASP-MO members who attended the presentation provided a lot of positive feedback and felt that their evening was well-spent learning about potential liabilities and ways to protect their businesses.
Reiling feels that association-sponsored events are imperative to the industry because “this is how we get things accomplished: by working together. No one person can accomplish as much alone as all of us working together.”
For more information on AASP-MO, visit aasp-mo.org.