According to ASA-OH Executive Director Matt Dougher, "Mike explained the importance of the 100 percent disassembly process during the repair to ensure a safe, proper and complete repair of your customer’s vehicle. He provided tips on how to implement the process and instill the culture with team members.
"Mike is always well-received by attendees in Ohio. Attendees always walk away with information on how to better manage their business and become more profitable. This event exceeded all expectations with a record number of attendees, and the feedback from [them] was excellent.
"One of ASA Ohio’s most important missions is to provide shop owners and their team members with educational opportunities. This workshop was designed to demonstrate the importance of 100 percent disassembly and why the process is essential to the safe, proper and complete repair of your customer’s automobile. Association-sponsored events are important because today’s automobiles are very complex and difficult to repair. Shop owners will need to continue to educate themselves on business processes and be successful in the collision repair business. ASA-Ohio is the leading organization in Ohio that provides the most up-to-date training for the collision industry.”
For more information on ASA-OH, visit www.asaohio.org.