The meeting featured Dave Tritz of Don's Auto Body, who discussed how to implement procedures to make the front office more efficient.
Ron Reiling, Executive Director of AASP-MO, called the meeting "an excellent opportunity to identify and reduce the stress in your front office. Dave's presentation was outstanding, offering great information with countless solutions."
Discussing organization, accountability, processes, communications and much more, Tritz explained how easy it is for the front office to fall behind with daily demands if proper planning and procedures are not implemented.
Reiling stated, "There were 60-plus owners and front officer personnel from the shops. It was a great meeting, and we received a lot of positive feedback."
AASP-MO also used the meeting to kick off the association's 2017 Toys for Tots drive, hosted by the Gateway Collision Chapter. The drive will continue until AASP-MO's Christmas Social, scheduled for Dec. 6 at Syberg's Restaurant.
For more information, visit www.aasp-mo.org.