Friday, 06 October 2017 14:27

ASA-OH Members Learn to Communicate with Insurance Appraisers and Limit Liability

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On Sept. 13, Superare Marketing’s Tony Lombardozzi and Attorney Erica Eversman presented an educational seminar for ASA-OH members.


According to ASA-OH Executive Director Matt Dougher, “Tony taught those in attendance how to better communicate and work with insurance adjusters to ensure the customer’s vehicle is safely and properly repaired, while Attorney Erica Eversman spoke about legal issues facing body shops and how to best limit their liability.”


Wednesday’s seminar was held at the Ohio Auto Kolor facility in Columbus, OH, attracting more than 20 attendees.


Dougher stated, “The attendees were very appreciative of the information provided and believe they will be able to implement what they learned at their shops. The knowledge Tony and Erica shared at this educational event was excellent and will help shop owners improve their businesses.”


ASA-OH hosts educational opportunities for members in order to provide continuous education for improving their businesses.


This seminar in particular was scheduled “to provide better communication techniques to ensure all required repairs are made during the process,” Dougher explained. “It also allowed us to provide shop owners with information about how to better eliminate legal liabilities.”


Next, ASA-OH will host Larry Montanez of P & L Consultants for a “Mechanical and Electrical Diagnostic Operations for Collision Repairers Workshop.” Providing the latest techniques to properly and efficiently repair today’s complex vehicles, Montanez will discuss which steps must be performed when reinstalling advanced electronic systems, additional materials and products necessary for proper repairs, post-repair inspection processes and much more.


Montanez will appear for two sessions: On Oct. 19, he’ll be at the Ohio Auto Kolor Training Center and on Oct. 20, he will teach the encore seminar at the ESC Training Center in Independence, OH. Both full-day sessions run from 9 a.m. until 4 p.m., include lunch, and cost $160 for association members and $289 for non-members.


For more information, visit www.asaohio.org.