Lee Amaradio

Friday, 31 August 2007 17:00

Amaradio DRP Article Elicits Varied Responses

Written by Readers respond

Let’s do it!

I’ve been following Lee’s articles forever. I was in the insurance industry for some thirty years – from adjuster to upper management. I am now manager of a collision repair facility and I totally agree with his concept and would like to help in any way. The insurance companies would not believe the repair industry is capable of uniting for a common cause.

                                Mike Gero (via e-mail)

Thursday, 28 January 2010 11:56

Amaradio --- Fantasy Versus Reality

Written by Lee Amaradio, Jr.

There is the way “it should be” and then there is “the way it is.” Deal with the way it is and forget the way it should be. “It should be” will never benefit you; you will become bitter and cynical and could become distracted from the problems at hand.

Monday, 06 July 2009 17:35

Amaradio --- Rogue Supervisors Should be Identified to Top Insurance Managers

Written by Lee Amaradio, Jr.

I had an experience last week with what I call a “rogue supervisor”—an insurance company supervisor who is ignoring company policy and allowing his emotions to supersede his better judgment. It’s like a military commander having his own private war with no regard to protocol.

Monday, 08 June 2009 13:06

Amaradio --- Do Insurers Really Want to Know How Collision Repair is Done?

Written by Lee Amaradio

You Want How Much?

Do insurers really want to be educated in the proper repair techniques of collision repair, or do they just want it cheaper?

Tuesday, 05 May 2009 14:11

Amaradio --- Our Own Worst Enemy, but is Help on the Way?

Written by Lee Amaradio

Last week I attended a meeting in San Francisco at the California Department of Insurance. This was a meeting I had looked forward to for quite some time. As the CRA’s president I was privileged to accompany some top shop owners as we made our case before the department heads. It’s too soon to know how successful the DOI will be with the evidence that they will be investigating but we did accomplish what we set out to do, and that is to establish the fact that there is a real problem and we need help.

Wednesday, 28 January 2009 17:45

Amaradio---California’s North vs South—Why Are Labor Rates So Different?

Written by Lee Amaradio, Jr.

I recently met with a gentleman who owns a body shop in Northern California.  I was showing him around my shop and as we talked about how we processed cars and managed systems, the subject of labor rates came up. He was quite surprised at the labor rate difference between his shop and mine. While he was impressed with our shop, he wasn’t impressed by the fact that we were only getting paid half of what he was.

Friday, 19 December 2008 20:11

Amaradio -- Change is a Journey, Not a Destination

Written by Lee Amaradio, Jr.

I write articles about our industry. I give shops my opinion on what I think they can do to turn this industry around because we need “change.” I have become an industry advocate and placed a well-deserved bull’s eye on my back. I will say what most other industry people only think.

Tuesday, 25 November 2008 14:10

Amaradio -- It’s Just Like A “Real Rolex”

Written by Lee Amaradio, Jr.
I work for a major auto insurer and I have been chosen to purchase my supervisor’s retirement gift. I’m personally responsible for purchasing his “Gold Rolex.” My boss deserves it. Let me explain.
Monday, 27 October 2008 14:15

Amaradio --- Doomsday or Opportunity Knocks

Written by Lee Amaradio, Jr.
I didn’t have a clue about how bad conditions were in the world until the dire circumstances were pounded into my head by the media. Things are bad, but I’ve seen worse.
Tuesday, 02 September 2008 15:49

Amaradio---Labor Rate Surveys are Flawed and Misleading

Written by Lee Amaradio, Jr.

Labor rate surveys were established as a starting point for negotiations. They are intended to create a floor to build upon, not a ceiling to keep prices artificially controlled. Today they are not serving any purpose other than keeping the cost down for the insurers. Insurers have even been bold enough to force the consumers to pay the rate difference when negotiations break down. It’s ironic because the code states that the burden of proof lies with the insurer, not the consumer.