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Recent Columns
- NABC Leadership Shares 2021 Outlook
- From the Desk of Mike Anderson: Two-Way Dialogue a Good Way to ‘Maintain’ Employees
- Employer/Employee Relationships Must Adapt to Uncertain Times
- I-CAR Enhances Curriculum for 2021 to Meet Future Industry Needs
- Mid-Sized MSOs Talk About Growth Strategies, Views of OEM Certifications
John Yoswick
John Yoswick is a freelance automotive writer based in Portland, Oregon, who has been writing about the collision industry since 1988. He is the editor of the weekly CRASH Network (for a free 4-week trial subscription, visit www.CrashNetwork.com).
He can be contacted at john@crashnetwork.com
John Yoswick
Mid-Sized MSOs Talk About Growth Strategies, Views of OEM Certifications
Mid-sized multi-shop operators (MSOs) recently offered their views on automaker certifications, ADAS challenges, growth perspectives and other topics.
Driving Has Largely Rebounded, but Traffic Congestion, Resulting Claims Have Not
Susanna Gotsch says drivers are back out on the roads, but changes in driving patterns are still more adversely impacting the number of claims and shop repair orders.
Perspectives, Ideas Shared by Dealership Management Helpful for Independent Shops as Well
In a series of webinars in October, dealership fixed operations and service department managers shared their experiences and lessons learned during the pandemic, including perspectives and ideas that could be helpful for independent collision repairs as well.
I-CAR Training in Shops But Still Not in Classrooms
After a several-month halt to in-person training because of the pandemic, I-CAR is back to offering in-shop training and welding certification in all but a couple of states, and conducted about 400 such events per month across the country this summer, according to CEO John Van Alstyne.
Committee Demonstrates How Same Part Can Be Described Differently
The Collision Industry Conference (CIC) Parts and Materials Committee is continuing to push for more consistency in how parts are defined and described within the industry.
Latest in Lawsuits Involving Shops, Insurers and an Auto Recycler
There was activity recently in three legal battles involving body shops, insurance companies, an auto recycler and consumers.
Mitchell Doesn’t Share Data with CARFAX, as CIC Committee Works to Address Issue
Mitchell International is the latest company to publicly state that it doesn’t share U.S. shop estimate data with CARFAX.
Shops Report Measurement Issues With Some Steering Columns
Safety inspections required by automakers as part of post-collision repairs sometimes include measurement of the steering column to ensure it was not damaged in an accident.
Survey Finds Shop Sales Down, But Employment Steady, Optimism Improving
An industry survey this summer not surprisingly found a significant decline in shop revenues this spring, but it also found shops were not continuing to lay off employees and were actually growing less concerned about weathering the storm.
Shops Taking Action to Boost Business, Help Employees and Community
Collision repairers around the country aren’t sitting still as business conditions continued to evolve as summer began.
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Some Positive Trends for Collision Repairers Amid Pandemic Fallout
Although the tough times shops are experiencing in some markets aren’t over, the summer has brought some sunnier trends for the industry.
Hundreds of Individuals in the Industry Get Much-Appreciated Help from Foundation
Bryan Kim’s collision and mechanical repair business, like many others, was struggling this spring as the COVID-19 virus and economic shutdown hit the Catonsville, MD, area.
Shops Share More Ideas on How to Get Work In the Door
Shops’ backlog of work dried up this spring, with one national survey of 500 shops finding that even in April, more than three in four could schedule any new work within one week or less.
I-CAR Temporarily Converts Some ‘Live’ Classes to Virtual, Offers Discounts
I-CAR is taking a variety of steps to help the industry at this challenging time, CEO John Van Alstyne said during an online presentation in May.