John Yoswick is a freelance automotive writer based in Portland, Oregon, who has been writing about the collision industry since 1988. He is the editor of the weekly CRASH Network (for a free 4-week trial subscription, visit www.CrashNetwork.com).
He can be contacted at firstname.lastname@example.org
Driving trend information in a report issued earlier this year by Arity, the data analytics company owned by Allstate, offered a suggestion that harder hits and total losses may have been up over the past year, even as claims counts, as reported by CCC Information Services, were down 21% for 2020.
Mike Anderson is convinced the vehicle safety inspection procedures called for by automakers in the OEM electronic service manuals as part of collision repair work have become the single biggest friction point in the industry.
During the MSO Symposium in November, industry consultant Vincent Romans said there are a dozen private equity firms with investments in U.S. collision repair organizations, including Caliber, Gerber, Service King, Crash Champions and Classic Collision.
Mid-sized multi-shop operators (MSOs) recently offered their views on automaker certifications, ADAS challenges, growth perspectives and other topics.
Susanna Gotsch says drivers are back out on the roads, but changes in driving patterns are still more adversely impacting the number of claims and shop repair orders.
In a series of webinars in October, dealership fixed operations and service department managers shared their experiences and lessons learned during the pandemic, including perspectives and ideas that could be helpful for independent collision repairs as well.
After a several-month halt to in-person training because of the pandemic, I-CAR is back to offering in-shop training and welding certification in all but a couple of states, and conducted about 400 such events per month across the country this summer, according to CEO John Van Alstyne.
The Collision Industry Conference (CIC) Parts and Materials Committee is continuing to push for more consistency in how parts are defined and described within the industry.
There was activity recently in three legal battles involving body shops, insurance companies, an auto recycler and consumers.
Mitchell International is the latest company to publicly state that it doesn’t share U.S. shop estimate data with CARFAX.
Safety inspections required by automakers as part of post-collision repairs sometimes include measurement of the steering column to ensure it was not damaged in an accident.
An industry survey this summer not surprisingly found a significant decline in shop revenues this spring, but it also found shops were not continuing to lay off employees and were actually growing less concerned about weathering the storm.
Collision repairers around the country aren’t sitting still as business conditions continued to evolve as summer began.