John Yoswick

John YoswickJohn Yoswick is a freelance automotive writer based in Portland, Oregon, who has been writing about the collision industry since 1988. He is the editor of the weekly CRASH Network (for a free 4-week trial subscription, visit www.CrashNetwork.com).

He can be contacted at john@crashnetwork.com 

Wednesday, 09 March 2022 11:51

‘Who Pays for What?’ Survey Looks at Collision Repair Billing Practices Related to EVs, Accessing OEM Info

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As new automaker electric vehicle models---or pledges of new EVs on the horizon---get announced almost weekly, a recent industry survey found three out of four auto body shops nationally have never included a fee on their estimates or invoices for recharging an electric vehicle.

Among those that have billed for vehicle recharging, 31% say they are reimbursed “always” or “most of the time” by the eight largest insurers, though about half say the large insurers “never” pay for recharging.


The question related to billing and payment practices for EV charging was asked for the first time as part of the “Who Pays for What?” survey in the fall of 2021.


“I expect to see the percentage billing and being paid for this to grow in the future as electric vehicles become increasingly common,” said Mike Anderson of Collision Advice, who co-produces the surveys with CRASH Network.


None of the three major estimating systems provide a standard calculation for electric vehicle recharge, so the only way to be reimbursed for it is to include a line-item charge.


Audatex says, “We do not include any operation, labor allowance or costs regarding charging hybrid or electric vehicles.” The company that produces the CCC database acknowledges, “Charging of the HV/EV vehicles is not included in MOTOR estimated work times.” Mitchell similarly says, “Charging the high voltage system has not been accounted for in any labor operation.”


Anderson also pointed out, “Another labor operation that may be needed is driving a vehicle sufficiently to reduce the battery charge prior to painting given that some OEMs say the battery cannot be above a 20% charge during refinishing.”


Another factor shops will need to consider is how to determine a fee for the electricity consumed by the recharge.


“There are several companies that sell charging stations that have the ability to produce a receipt similar to a gas pump,” Anderson noted.


The survey was one of four “Who Pays for What?” surveys conducted each year.


The latest one, focused on...

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