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John Yoswick

John YoswickJohn Yoswick is a freelance automotive writer based in Portland, Oregon, who has been writing about the collision industry since 1988. He is the editor of the weekly CRASH Network (for a free 4-week trial subscription, visit www.CrashNetwork.com).


He can be contacted at john@crashnetwork.com 

Wednesday, 03 March 2021 18:37

Shops Stuck in the Middle in Battle Over OEM Vehicle Safety Inspections

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An Illinois shop conducting safety inspections called for by the automaker found a broken dash carrier in a vehicle involved in a low-speed collision. An Illinois shop conducting safety inspections called for by the automaker found a broken dash carrier in a vehicle involved in a low-speed collision.

Index

...if a called-for procedure isn’t done, it should be noted in writing and signed by the insurer and customer as a sort of hold-harmless agreement. One automaker suggests noting inside the vehicle’s owner’s manual, where service and maintenance records are documented, if a procedure wasn’t done.

 

Anderson said he understands legal reasons for this, but still has some concerns with it as a solution.

 

“If you don’t do it, and that customer sells that car to somebody else, they certainly didn’t waive their rights to that,” Anderson said. “The hold-harmless would need to indemnify the repairer as long as that vehicle is on the road.”

 

Anderson said he’s open to hearing from anyone who is interested in working on resolving the issue. He’d also like shops to help him compile data on what they do and do not find when conducting the safety inspections.

 

“I don’t know the solution, but if we get the right people in the room, including insurance companies and the OEMs, we could come up with some solutions that keep shops from being stuck in the middle,” Anderson said.

 

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