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John Yoswick

John YoswickJohn Yoswick is a freelance automotive writer based in Portland, Oregon, who has been writing about the collision industry since 1988. He is the editor of the weekly CRASH Network (for a free 4-week trial subscription, visit www.CrashNetwork.com).

He can be contacted at john@crashnetwork.com 

Wednesday, 11 March 2020 22:53

New Automaker Limits on Vehicle Scanning Among Topics at CIC

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Jack Rozint at CIC discussed the new “secure gateway” systems automakers are using to control scanning access to vehicles. Jack Rozint at CIC discussed the new “secure gateway” systems automakers are using to control scanning access to vehicles.


New automaker restrictions on vehicle scanning, and deciding on OEM or aftermarket scan tools, were among the topics discussed at the Collision Industry Conference (CIC) held in January in Palm Springs, CA.

Jack Rozint, outgoing chairman of CIC’s Emerging Technologies Committee, said at least two automakers will soon announce “secure gateway” systems, similar to one Fiat Chrysler of America has in place, limiting access to vehicles by those seeking to scan vehicles or reprogram modules.


Such systems are “essentially a firewall, similar to one you’d put on your home or office computer network in order to control the access to that network from outside,” Rozint said.


“If you are an authorized user, the secure gateway will not restrict your access to be able to do scans or reprogram modules, etc. If you aren’t an authorized user, or you’re trying to perform a function that’s not permitted, you get blocked,” Rozint said.


The need for such gateways was clear after the much-publicized hack in 2015 of a Jeep Grand Cherokee that showed such vehicles could be remotely accessed and controlled.


To scan some 2018 and 2019 FCA vehicles---and nearly all 2020 models, Rozint said---shops must be registered with AutoAuth. There is a one-time registration fee of $50 per repair facility for up to six authorized users; additional users each are $2 more.


If not using FCA’s scan tool, a shop must supply the serial number of the scan tool or tools they will be using from among those tools authorized by FCA.


“FCA has limited the registration to only those tools that have a diagnostic license with FCA,” Rozint said. “So if you have a tool and it’s not on the list, it’s probably because the scan tool manufacturer hasn’t registered yet, or they don’t license diagnostic data from FCA.”


Once a shop’s tools and technicians have been authorized through AutoAuth, no other additional steps are required when scanning or reprogramming FCA vehicles, Rozint said.


Other automakers may use different administrators, like AutoAuth, or processes for securing access to their vehicles, he said.


At his final CIC meeting as co-chairman of the Insurer-Repairer Relations Committee, Clint Marlow of Allstate in Palm Springs said vehicle scanning is one topic he feels the industry has come a long way toward reaching consensus on.


“Maybe not as quick as some people would have liked to have seen,” Marlow acknowledged. “From an insurer’s perspective, it’s obvious that the new [vehicle] technology has changed the game. It’s obvious that for the newest vehicles with ADAS, this is going to be part of a proper repair procedure.

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