John Yoswick

John YoswickJohn Yoswick is a freelance automotive writer based in Portland, Oregon, who has been writing about the collision industry since 1988. He is the editor of the weekly CRASH Network (for a free 4-week trial subscription, visit www.CrashNetwork.com).

He can be contacted at john@crashnetwork.com 

Friday, 29 July 2016 10:19

Retro News: August 1996, 2001, 2006, 2011

Written by


5 years ago in the collision repair industry (August 2011)

Fred Iantorno of the Collision Industry Electronic Commerce Association (CIECA) says the information providers’ failure to switch to the “BMS” standard for estimate data transfer rather than the older “EMS” standard means the industry is stuck still using the equivalent of 1990s cell phone technology.

The EMS file includes every scrap of data included in an estimate; so if a shop, for example, orders parts electronically, the parts vendor receiving the parts list via the EMS file also gets information about the customer and his or her insurance.
Because the newer BMS standard provides shops with more control over what data gets shared – thus making it easier to protect data privacy for customers, insurers and the shop itself – collision repair organizations have for years asked the information providers to enable shops to use BMS rather than EMS.

At last month’s Collision Industry Conference (CIC), Jack Rozint of CCC Information Services said his company has implemented BMS in some limited instances.

“There are some large collision groups that are using it to consolidate data, and there’s a couple paint company value-added programs that are using our implementation of BMS to get repairer data to support their 20 groups,” Rozint said. “To be frank, the majority of our customers are using applications on the other end – receiving the data from the shop – that are still using EMS, so all our systems still support EMS.”

But Iantorno said it’s a bit of a chicken-and-egg situation; those receiving data from shops, he said, won’t switch from EMS to BMS until the information providers enable shops to use BMS.

Tony Passwater, chairman of CIC’s Data Privacy Committee said CCC, Mitchell International and Audatex should do what companies in other industries have done to push for a shift to new, better technologies.

“They just need to say that as of a certain date, the EMS standard will be sunsetted, and that starting on that date, only the BMS standard will be supported,” Passwater said.

– As reported in CRASH Network (www.CrashNetwork.com), August 22, 2011. Five years later, there has still only been limited implementation of the BMS standard while the 1990s EMS standard continues in wide use.

« Previous Page Continue reading