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Recent Columns
- CIC Committees Tackle Ongoing Shortage of Collision Repair Technicians
- What Role Should a Current Backlog of Work Play in Auto Body Shops’ DRP Decisions?
- Collision Repairers Actually Lament Lack of Insurance Adjusters in Shops
- Massachusetts Auto Body Shops Fight for Better Reimbursement Rates
- Auto Body Shop Veteran Says DRPs Can Be Profitable If Done Right
John Yoswick
John Yoswick is a freelance automotive writer based in Portland, Oregon, who has been writing about the collision industry since 1988. He is the editor of the weekly CRASH Network (for a free 4-week trial subscription, visit www.CrashNetwork.com).
He can be contacted at john@crashnetwork.com
Collision Repairers Discuss How They Are Coping with Parts Supply Chain Issues
Written by John Yoswick
A Collison Industry Conference (CIC) committee presentation earlier this year confirmed parts supply chain issues continue to plague collision repairers.
Remote Scanning Companies Foresee More ADAS Calibrations for Auto Body Shops in the Future
Written by John Yoswick
Nick Dominato, a senior vice president at asTech, said he believes collision repairers should be prepared for automakers to broaden their ADAS calibration requirements.
National Survey of Auto Body Shops Finds Revenues Going Up but Concerns Rising as Well
Written by John Yoswick
A national survey of collision repairers in the final two months of 2021 found well over half of shops (58%) expected their full-year sales to outpace 2020, with nearly one in five shops predicting they would end 2021 with a year over year increase of 20% or more.
Do Automakers, Insurers See Auto Body Shops Meeting Both DRP and OEM Certification Requirements?
Written by John Yoswick
A panel during the Collision Industry Conference (CIC) in November included representatives of two automakers and two insurance companies addressing a topic that repairers and others discussed at a previous CIC: can an auto body shop participate both in direct repair and OE certification programs, and meet the requirements of both?
Fully Automated AI Collision Repair Estimating ‘Not There Yet’
Written by John Yoswick
A panel discussion at the Collision Industry Conference (CIC) in Las Vegas in November included representatives from a number of technology companies touting the potential benefits---for auto body shops and insurers---of artificial intelligence (AI) estimating, but also acknowledging some of its current limitations.
Auto Body Shop Billing Practices Related to Total Losses, Not-Included Procedures
Written by John Yoswick
Disconnecting and later reconnecting a vehicle’s battery during collision repair work is no longer the simple operation it used to be---and auto body shops are increasingly understanding the need to research the OEM procedures for doing so, and seeking to be paid for the labor entailed.
Consultant Looks Ahead to Where the Collision Repair Industry is Headed
Written by John Yoswick
Longtime industry consultant Sean Carey of SCG Management Consultants is the latest observer to predict a forthcoming decline in the U.S. auto body shop population.
MSOs Discuss Collision Parts Challenges, Increased Work-in-Progress
Written by John Yoswick
A panel of representatives from a number of multi-shop collision repair operations at the MSO Symposium in Las Vegas in November discussed how disruptions in the parts supply chain are impacting their business.
Auto Body Shop, College Working in Tandem to Transform Collision Repair Program
Written by John Yoswick
Collision repairers sometimes grouse about the auto body shop training programs at schools in their area. But Justin Clubb didn’t just complain. He did something about it.
MSO Symposium Looks at What Lies Ahead for Auto Insurance Claims, Consolidation
Written by John Yoswick
Vincent Romans of The Romans Group consulting firm has been monitoring the growth of multi-shop operations (MSO) in the collision repair industry for more than 15 years, and at the MSO Symposium held Nov. 1 in Las Vegas, he said even the pandemic didn’t halt consolidation within the industry.
More...
Honda Offers Cautions for Collision Repairers on New Acura Models
Written by John Yoswick
Collision repairers need to be aware the aluminum fenders on the 2022 Acura MDX, released this past summer, and the 2021 Acura TLX, released about a year ago, require the use of specific insulation clips.
Survey Data Focuses on Auto Body Shop Employee Recruiting Methods
Written by John Yoswick
Despite the growth in online recruiting sites and tools over a number of years, auto body repair shops continue to find word-of-mouth and referrals as their best source of new employees.
Lawmakers in 3 States Tackle Topics Impacting Collision Repairers
Written by John Yoswick
Lawmakers in multiple states have taken action in recent weeks on legislation impacting auto body shops, including new regulations related to labor rates, non-OEM parts and public disclosure of regulatory citations against shops.
Changes Ahead for Collision Repair Shops Based on AI, New Automotive Finishes
Written by John Yoswick
The impact for collision repairers of artificial intelligence (AI) and changes in automotive finishes were among the topics discussed by presenters at the Collision Industry Electronic Commerce Association (CIECA) conference held in September in Nashville.