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Insurance Insider

Let’s start with a simple question: What does “DRP” really stand for?

I want to thank everyone who took the time to respond to my previous column on steering. I hope to address some of those comments and questions in future columns.

Steering is an issue that has plagued the collision repair industry since the first insurance agent opened for business. No matter where you are located, you will find masses of body shop owners who emphatically state that steering is a major issue impacting their business.

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