Wednesday, 07 May 2014 12:57

AudaExplore Enhances MAACO’s Operational Efficiency with Repair Platforms

AudaExplore has signed an agreement to provide its Driver Experience and Repair Platforms to MAACO Collision Repair & Auto Painting.

Customized specifically for MAACO franchisee owners, AudaExplore Driver Experience and Repair Platforms are designed to deliver unique customer moments and increase shop productivity through:

  • Empowering customers via mobile devices to gain visibility into the entire paint and repair process.
  • Improving productivity and generating accurate estimates faster.
  • Easily managing all aspects of the repair and paint workflow—from tracking sales and cycle time, to managing employee productivity and parts efficiency.

“We are excited about our partnership with AudaExplore. Their state-of-the-art technology will help our franchisees streamline operations and enhance the overall customer experience,” said Jose Costa, MACCO president,. “As North America’s body shop for more than four decades, we are committed to leading the industry with new technology, quality products, and providing the best service to our customers.”

MAACO currently operates 450 auto painting and collision repair shops in the U.S. and Canada. With AudaExplore Driver Experience and Repair Platforms, MAACO shops are equipped with significantly more actionable and real-time operational data, resulting in positive gains in shop efficiency for franchisees and a more satisfying paint and repair experience for their customers.

“The collision repair market is highly competitive, so the quality of data—whether it’s an estimate or employee productivity rate—plays an advantageous role,” said Gordon Henderson, vice president of Collision Repair Solutions at AudaExplore. “By offering improved visibility into its shops operation and delivering applications that create a differentiated customer experience, AudaExplore solutions enable the company to adapt and grow efficiently. We look forward to building out our partnership with MAACO and help the company achieve its expansion goals.”