To earn certification, the Professional Parts Group demonstrated the effectiveness of its records and inventory systems in tracking orders and parts through the supply chain. The Professional Parts Group also met the following criteria required for NSF Automotive Collision Parts Distributor Certification:
Professional Parts Group Earns NSF International Automotive Collision Parts Distributor Certification
- An ISO 9001-certified quality management system for its distribution locations in Denver, Colo., and Atlanta, Ga.; corporate office in San Dimas, CA; and warehouses in Chicago, IL, and Charlotte, NC.
- A defective parts procedure including a customer parts complaint process.
- The ability to administer a manufacturer’s recall.
- When necessary, a formal corrective action to complaints and an immediate recall plan.
Having met all of the certification requirements, the Professional Parts Group is authorized to use the NSF Certified Distributor mark on its website and promotional materials. The company also appears in NSF’s online certification listings and will undergo ongoing quality system audits to maintain certification.
“NSF International’s Automotive Distributor Certification Program highlights the essential role distributors, such as the Professional Parts Group, play in providing quality parts,” said Bob Frayer, director of NSF International’s Automotive Parts Certification Programs.
Added Christopher Northup, CEO and managing partner of Professional Parts Group, “Our designation as an NSF International Certified Distributor is a key factor in meeting customer’s expectations. The Professional Parts Group is focused on quality and integrity at every level, and every professional in our company contributed to our success in achieving this important certification from NSF.”
The distributor program complements the NSF Automotive Collision Replacement Parts Certification Program, which certifies automotive collision replacement parts, such as bumpers, brackets, rebars, sheet metal, plastic, lighting and absorbers, that meet rigid quality, safety and performance standards in terms of form, fit and function.