Some of the workshop titles are:
• Meet NADA: Not Your Daddy’s Orientation
• Bring Disney Customer Service to Your Dealership
• Cause Marketing: Your New Tool for Higher Profits
• Coffee Stains: Poor Customer Service in Your Store
• Current Trends in Today’s Buy/Sell Market
• Managers and Family: Keys to Your Succession Success
• Overcome Burnout and Reclaim Your Fire
• Healthcare Reform and the Impact on the Dealership
• NADA Workforce Study: How to Compete in Your Market
• Is Your Website Built to Fail or Sale?
• Are You the Dealer You Say You Are?
• Digital Moments That Matter: Local, Mobile, Social
• Avoid Fraud and Embezzlement in Your Dealership
• Keep Top Talent on Your Employee Roster
• Discover Hidden Profit in Your Parts Department
• Eliminate the F&I Bottleneck for Good
• Five Winning Strategies to Sell More Used Cars
• Pre-Owned War: Dealers Versus Private Individuals
• A Multipoint Inspection Process That Really Works!
• Improve Your Body Shop’s Scorecard

For more information, about NADA, visit www.nada.org.

To register for the 2013 NADA Convention & Expo, go to www.nadaconventionandexpo.org/nada2013.
Registration costs vary due to membership status, number of attendees, and date of registration. Hotel and travel information is also included on the website.