Friday, 29 July 2022 09:40

CIECA Forms Artificial Intelligence (AI) Committee


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CIECA has announced the formation of a new Standards Development Committee focused on Artificial Intelligence (AI). All industry stakeholders, including CIECA and non-CIECA members, are invited to join.

“The CIECA Emerging Technologies has been looking into the impacts of emerging technologies on the collision industry and one of the identified technologies was AI,” said Paulette Reed, CIECA’s technical project manager. As a result, the committee set up presentations with AI experts to learn more about how it is used in the industry.


“We found that one of the most familiar practices is utilizing AI to write estimates of vehicle damage and determining total loss,” said Reed. “We determined that a more focused AI committee should be formed to look at all the data and message possibilities with AI in the collision industry.”


Raj Pofale cropped web   Jimmy Spears 2021 web

Raj Pofale, left, and Jimmy Spears, right.


The new committee will be chaired by Raj Pofale, a founder and CEO at Claim Genius, and Jimmy Spears, head of automotive at Tractable.


Both are active CIECA committee members who have presented at the CIECA CONNEX Conference.


“AI adoption by the insurance industry is still in the infancy stage, and there is skepticism and perception about the technology,” said Pofale. “The utilization of AI will undoubtedly bring huge efficiencies and cost savings and reduce cycle times. Still, the right level of education and expectation management must be done. With the rapid adoption of AI in the collision industry, it is the right time to have a common framework and best practices that will make the integrations across collision industry platforms easier.”


“AI is having a tangible impact on the collision sector today, as insurers and repairers seek to implement the best in new, cutting-edge technologies across their workflows to become more efficient---both for their own benefit and for their customers,” said Spears. “To get the best out of these new solutions, the sector as a whole will gain from...

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