In this video, Danny Gredinberg with the DEG gives some tips to Bruce Halcro of Capital Collision on resources available to train new repair planners on the basics of finding and using the right information.

It starts with the setup, including a two-monitor station that allows viewing of the estimating system and procedures and documentation at the same time. Danny goes into accessing repair information through both the OEM directly, such as Honda or Toyota and through third party sites such as ALLDATA. He also talks through helpful resources and videos from organizations like I-CAR and Collision Advice.

We hope this tip helps to get your entire team accessing and using the right information.

Source: SCRS