Wednesday, 29 June 2022 14:55

Cox Automotive Introduces Service Advisor to Help Vehicle Owners Find Auto Body Shops


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Kelley Blue Book, a Cox Automotive company, on June 29 announced Service Advisor, now available for car owners nationwide.

Service Advisor is designed to help car owners identify local auto repair shops and find fair prices for services rendered. Referencing data stemming from millions of services performed, Service Advisor answers key ownership questions like what services are needed, when to have them performed and, most importantly, how much it should cost based on similar repairs in the area.


With inflation on the rise and both new and used vehicle inventory still constrained, the cost of keeping their current rides on the road is a major concern for most motorists.


Additionally, according to the Cox Automotive Monthly Repair Order Revenue Index, the cost of repairs is on the rise. Average revenue generated per repair order rose for the sixth consecutive month after levelling off in November 2021. At 126.8, the Repair Order Revenue Index for May was up 11.7% year-over-year and up 0.08% from April. The index is benchmarked from January 2019 at a value of 100 to show comparison over time.


"Given the vehicle inventory and pricing challenges facing car buyers right now, plenty of people are choosing to delay their next new or used car purchase," said Jason Allan, director of editorial for Kelley Blue Book. "As a result, it's even more important for owners to stay on top of their service and maintenance, and to know what they should pay for that work.


"With Kelley Blue Book Service Advisor, our data scientists leverage proprietary insights and industry data to help owners get the right service, from the right provider, at the right price," Allan said. "It's not easy to save money in the automotive market right now, but Service Advisor is helping car owners do just that."


To further expand visibility of Service Advisor with financially conscious drivers, Kelley Blue Book partnered with two top financial influencers: Haley Sacks---better known as MrsDowJones---and Seth Godwin.


Sacks, founder of Finance is Cool, is a financial guru who guides everyday people in...

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