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Friday, 19 November 2021 20:40

Tesla Tanks in Consumer Reports’ Reliability Survey

Written by Joey Klender, Teslarati
The Model 3 was the only vehicle to score an “Average” rating in Consumer Reports' new Reliability Survey. The Model 3 was the only vehicle to score an “Average” rating in Consumer Reports' new Reliability Survey. Tesla

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Tesla has a knack for not performing well in some reliability and dependability surveys, and the most recently released assessment from Consumer Reports continued that trend after the electric automaker finished 27th out of 28 total brands.

The report comes just days after Tesla’s Model 3 and Model S claimed two of the top three spots on Consumer Reports’ list of most satisfying cars on the market.

 

Only Lincoln, a brand of legacy automaker Ford, finished below Tesla. The Model X was rated Tesla’s least reliable vehicle and received five out of 100 possible points.

 

Tesla’s four all-electric vehicles boast some of the best performance and technology on the market. Ask some of the world’s biggest nonprofit organizations that handle the automotive sector, and they will regularly conclude Tesla is near the bottom of the barrel.

 

This year’s Reliability Survey from Consumer Reports showed only the Model 3 was rated with “average” reliability, the highest mark Tesla scored in the assessment. Tesla’s other three vehicles were considered “below average.”

 

Consumer Reports said it obtains its reliability data from surveys sent to CR members every year. The organization received responses on more than 300,000 vehicles this year, detailing information from model years 2000 to 2021. CR asks about reliability and satisfaction to obtain information regarding brands. 

 

On its website, Consumer Reports shows how it obtains its rankings for reliability:

 

“For reliability, we ask members to note any problems with their vehicles that occurred in the previous 12 months. They are asked to identify problems that they considered serious (because of cost, failure, safety or downtime). We ask them to include...


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