Friday, 01 October 2021 08:07

Auto Insurers Confront Rapidly Rising Claims Costs


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Sharply higher costs to repair and replace vehicles will cause insurance companies' underwriting profit margins to narrow significantly, projects S&P Global Market Intelligence's annual U.S. Auto Insurance Market Report.

Published by S&P Global Market Intelligence's Financial Institutions Group (FIG) Research team, the report spotlights the unprecedented effects of COVID-19 on the personal and commercial auto insurance business.


The analysis finds the benefits from lower levels of motor vehicle travel may be as fleeting as they were significant. The number of automobile crashes is rebounding toward pre-pandemic levels, and the average cost to settle claims is rising as costs for motor vehicle body work and used vehicles increase rapidly.


"Auto insurers provided estimated premium relief of as much as $16.4 billion to their customers in 2020 as COVID-19 curtailed commuting and leisure travel," said Tim Zawacki, principal analyst for FIG at S&P Global Market Intelligence. "In 2022, some of those customers may face higher auto insurance rates as carriers respond to a return to normal driving patterns and claims costs continue to climb."


Key highlights from the report include:


Greater use of technology favors more stable and predictable auto insurance results over the long term. The various ways technology will benefit the industry include increased consumer and trucker acceptance of telematics and the continued deployment of advanced safety equipment across the domestic vehicle fleet. But the industry must first navigate near-term volatility related to the pandemic.


Combined ratios, the key measure of property and casualty industry underwriting profitability, will...

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