Thursday, 05 August 2021 22:59

SCRS Quick Tips: Use Line Notes to Tell the Full Repair Story

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Mike Anderson of Collision Advice and Danny Gredinberg of DEG, in partnership with the Society of Collision Repair Specialists (SCRS) - present Quick Tips for those in the collision industry.

Making sure your repair plan fully communicates what you are doing, and why it is necessary creates consistency and cuts down on friction. Line notes are often a missing element of telling the full story.


Danny and Mike talk about using those notes to communicate OEM repair information and owners manuals, paint manufacturer information, technical bulletins and specs, and even articles and links to help substantiate line items on the estimate.


Use the documentation to it’s fullest by establishing a standardized approach to informing about what you are performing in the repair and why.


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For more information about SCRS, or to join as a member, please visit www.scrs.com