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Wednesday, 04 August 2021 18:20

Driven Brands Collision Powers Superior Brand Growth in 2021

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Driven Brands Collision, home to the industry-leading collision repair networks ABRA Auto Body Repair of America, CARSTAR and Fix Auto USA, announced strong operational performance across its three brands while adding 57 new stores in the first half of 2021.

ABRA Auto Body Repair of America continues to outpace the industry in it’s returned-to-shop metric, maintaining its commitment to repair vehicles right the first time.

 

The CARSTAR customer experience puts up outstanding numbers having an average 4.8 Google review rating across its more than 11,000 new reviews in 2021,while Fix Auto USA continues its high-performing reputation as it outpaces industry standards in its repair versus replace targets.

 

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Dean Fisher, president, Driven Brands Collision

 

“Each of our brands is unique and has varying regional presence across the U.S., but all brands are focused on providing industry-leading, premier collision repair experiences,” said Dean Fisher, president of Driven Brands Collision. “We are proud to see our owner-operators maintain the highest level of collision repair excellence in their respective markets across the country, even as volume returns to normal levels due to an increase in vehicle miles traveled.”

 

Driven Brands Collision continues to amplify resources available to its network of franchise owners across the three brands to ensure it upholds its premier reputation for its customers, fleet partners and insurance carriers. The organization installed a proprietary digital education site, Collision University, in the first half of 2021. It created franchise services...


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